Terms and Conditions
Terms of Service
SHIPPING
- The delivery fee will be R90 for all orders across South Africa
- Free shipping when you spend R1,000 or more
- We only deliver across South Africa main centres, we do not export
- We do our best to have all orders delivered within 2-3 working days, excluding custom made items.
- Manufacturing time on our custom-made items is between 10-15 working days.
- All Custom-made Items cannot be returned unless it is defective or damaged on receipt. No refunds will be given on custom made items.
- Special orders and bulk orders are non-refundable once placed.
- Order processing will not commence until we receive a confirmed order and full payment.
Get in touch with us
If you find yourself overwhelmed with the choices, please contact us. We’re happy to help you select the perfect item. Just provide us some necessary details about the occasion or recipient and we will respond with some options!
We hope our high-quality hand-crafted items, along with our customer service, will make you a lifelong client.